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Terms & Conditions

General

Medusane Boutique operates as guided by the Terms and Conditions listed below. By visiting us at Medusane Boutique, you accept this Terms and Conditions, so please read it carefully. The general conditions of Medusaneboutique.com apply to all deliveries. When you order, you indicate that you agree with these conditions. When you visit/ buy any business affiliated with Medusane, you will be subject to these guidelines. This Terms and Conditions supersede all previous representations, understandings or agreements provided by Medusane Boutique.

Medusaneboutique.com reserves the right to change these Terms and Conditions.

The Agreement will be subject to those Conditions that were published on the website at the time of concluding the agreement.

Dutch law is exclusively applicable to all rights, obligations, offers, orders and agreements to which these Terms and Conditions apply, as well as to these Terms and Conditions.

Electronic Communication

When you visit Medusane Boutique website or transmit emails, it is understood that you are communicating electronically with Medusane Boutique. Thus, you are giving your consent to receive electronic communications from Medusane Boutique. We may communicate with you by email or within Medusane Boutique platforms. Therefore, you agree that all notices, disclosures and other communications provided to you electronically meet a legal requirement that such communications must be written.

Acceptance

When you visit Medusane Boutique website, it is indicated that you have read, understand and agree to be bound by these Terms and Conditions, and is subject to your compliance with these Terms and Conditions. Medusane Boutique reserves the right to alter, add or remove any portion of the Terms and Conditions at any time without prior notice. Your continue use of the website, your acceptance of the agreement with all such changes. It is your responsibility to periodically check the website and our changes to the Terms and Conditions. If you do not agree to be subject to these or any future Terms and Conditions, please do not access or continue to visit/buy any business affiliated with Medusane Boutique. In addition, Medusane Boutique may post additional terms, conditions, rules or requirements related to the website. At its sole discretion, Medusane Boutique may also provide other services governed by different Terms and Conditions.

Product Availability and Description

We try to be as specific as possible on the Medusane Boutique website about products and including product availability, size, colour, type, quantity of stock available and product description. However, while we try our best to ensure that product information on our website is correct. It is possible that the website may contain typographical errors or inaccuracies. Therefore we reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted an order). Please also note that because the colours of the products you will see on the website depend on your monitor/screen. We cannot guarantee that the display of colour will be accurate and some colours may vary. If you have ordered a product that is unavailable, we will inform you as soon as possible by email and give you an estimated date of when the product is due to be back in stock and available for dispatch to you (Please note – some items may return in stock and dates are subject to change). Alternatively, you will be entitled to cancel your order and receive a refund from us (if your Credit/Debit/PayPal account has already been charged). Please note that the information provided about products on the (desktop or mobile) website and/or app is for information purposes only. Please make sure you read all labels, warnings and directions provided by the product before use.

Our Products

The images of the products on the website and/or app are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your screen’s display can accurately display the colour of the products. Your products may vary slightly in colour from those images. the packaging of the products may vary from that is shown on the images on the website.

Copyright’s Photos & Videos

Alll photos & videos (on the website) of Medusane Boutique are copyright.

No photograph may be reproduced and / or published, by means of print, photocopy, photo from photo, microfilm, digital or in any other way without prior written permission from Medusane.

If you use any photo or video from this website without prior written permission, you will be ordered to discontinue the use and a claim will be submitted to you.

Liability

For direct or indirect damage caused by an article supplied by us, the liability is limited to an amount equal to the selling price of the relevant article.

Force Majeura

If Medusane Boutique can not fulfill its obligations due to force majeure then the obligations will be suspended for the duration of the force majeure situation. After 30 days the buyer and / or seller have the right to dissolve the agreement, without the right to compensation. Force majeure means: all shortcomings that Medusane Boutique can not be charged.

Complaints

General complaints can be made known to us via  ordermedusane@gmail.com  . Medusane Boutique is required to resolve the complaint or complaints as soon as possible. We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

Disputes

Medusane Boutique will always strive to resolve a complaint in good consultation. All disputes between parties can also be submitted to the competent court

Medusane Boutique only uses cookies which improve the workability of the website and the service to you. Below is a list of cookies that could be found on our website with the information about those cookies as far as we can find out. Should you encounter cookies on our website that are not yet on the list below, please do not hesitate to contact us.

Customer Service

For the quickest response please contact via Instagram direct or Facebook message at @medusaneboutique. Questions about orders also can be sent to @ordermedusane@gmail.com. 

Payment Options

We offer a variety of payment options for your convenience.

Easy and secure online shopping with:

  • Ideal
  • PayPal

Order

The order is processed after an order has been placed with us via the website. The agreement becomes effective when you place the order by clicking the button: place order. You will receive a confirmation email with an order number. If you do not receive an email, the order will still remain in effect.

Prices

The prices of the products will be as quoted on the website at the time you submit your order. We take all reasonable care to ensure the prices of products are correct at the time when the relevant information was entered onto the system. Prices for our products may change from time to time, but changes will not affect any order you have already placed.

All prices are in euros (€). Prices can be adjusted and apply from the moment of publication on the site. Price changes do not apply to orders that have already been made.

However, if the rate of VAT changes between the date of your order and the date of delivery. We will adjust the VAT you pay, unless you have already paid for the products in full before the change in VAT takes effect.

The price of a product does not include delivery charges. Our delivery charges are as advised to you during the check-out process, before you confirm your order. To check relevant delivery charges, please refer to our shipping information page. The website contains several numbers of products. It is always possible that, despite our reasonable efforts, some of the products may be incorrectly priced.

If we discover an error in the price of the products you have ordered we will contact you in writing to inform you of this error and we will give you the option of continuing to purchase the product at the correct price or cancel your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as mis-priced, we do not have to provide the products to you at the incorrect price.

Trademark

Medusane Boutique’s logo that is hosted on Medusane Boutique website and social media platforms and used in any other locations as part of a communication with users is registered by Medusane Boutique and may not be used, communicated or distributed without the possession of express written consent from Medusane Boutique.

Variation

Medusane Boutique shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the services and/or any page of the website.

Invalidity

If any part of the Terms and Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms and Conditions will not be affected by all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub-clause as is permitted by law.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the Dutch laws and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Dutch courts.

Entire Agreement

The above Terms and Conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Medusane Boutique. Any waiver of any provision of the Terms and Conditions will be effective only if in writing and signed by an owner of Medusane Boutique.

Contact Information

Questions about the Terms and Conditions should be sent to us at  ordermedusane@gmail.com . 

Terms & Conditions